Return
​All sales are final, and returns are generally not accepted. Exceptions are made solely under the following conditions:
​You received a damaged item.
​You received an incorrect item.
​Conditions for Returns:
​Return requests for damaged or incorrect items must be initiated within 7 days of delivery.
​Proof of damage or incorrect fulfillment (such as photo evidence) may be requested upon submitting your claim.
Exchange Policy
​We offer size exchanges to ensure you get the perfect fit.
​Eligibility: Size exchanges are permitted once per order.
​Timeframe: Exchange requests must be submitted within 7 days of delivery.
​Important Note: To prevent delays and ensure availability, please carefully check our size guide before placing your order.
Contact & Support
​To request a return, initiate a size exchange, or ask any questions regarding your order, please email us at contact@elevenowl.in.